Shipping & Return
Shipping Information
Our warehouse is located in United States, South Korea, and China. Most items are shipped from United States and South Korea. We ship by USPS to United States of America and Canada. Please allow processing time maximum 3 business days and customers may receive items within 4-9 business days after processing time. Please keep in mind that the tracking number that has been assigned to your package may not have been scanned by the shipping carrier yet. Please wait until 8:00PM Eastern Standard Time the following day to track all packages after allowing for it to process. FashionOutfit cannot be responsible for any delays caused by signature requirements or adverse weather conditions. Orders are packed and shipped Monday-Friday.
Sales Tax
Sales tax is only added to orders shipping to California addresses.
Return and Refund Policy
If for some reason you are not happy with your order (damage, defective, wrong item, unwanted items), you can send it back for exchange, store credit or refund. You can return or exchange as long as it is within 30 days from the shipped date (returning package must be postmarked as so). Please note if 30 days have gone by, unfortunately we can’t offer you a refund or exchange. Customer is responsible for return shipping with the carrier of choice. Original shipping and handling charges are non-refundable. Items must be unworn, unwashed, or unaltered with all tags attached. Product should be in same condition that you received it in the original packaging. Once we receive your item, we will inspect it and send you a confirmation email. If your return is approved, we will initiate a refund to your credit card (or original method of payment), store credit, or exchange. Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
- Exchange: shipping and handling fee will be requested through Paypal.
- Store Credit: fully credited (shipping fees are non-refundable).
- Refund: 20% restocking fee will be applied when purchased with Free Shipping.
Please request for return or exchange with a reason to contact@fashionoutfit.com
Please request for return or exchange with a reason to contact@fashionoutfit.com
Return Shipping Address
Attn: Return Department
FashionOutfit.com
13423 Pumice St.
Norwalk, CA 90650
